Terms of Service
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Bookings
Bookings are confirmed only after written confirmation from ZanMondex Studios. We may decline requests based on availability or technical constraints.
Payments
Hourly rates are listed before tax in CAD. Payment is due according to the invoice terms provided at confirmation.
Cancellations
Cancellations within 48 hours of the booking start time may incur a fee up to the booked hours. No-shows may be billed in full.
Liability
Clients are responsible for damage caused by personnel or contractors. We maintain reasonable security and redundancy but do not guarantee uninterrupted service.
Health & Safety
All personnel must follow safety guidance, including cable management, weight limits, and electrical safety on lighting grids.